Refund Policy

Last Updated: May 2026

Subscription Billing Policies

Monthly subscriptions remain active until cancelled. By subscribing to our services, you agree to recurring monthly billing. It is your responsibility to cancel your subscription if you no longer wish to use the services.

No Guarantee of Business Outcomes

We do not guarantee specific business results, rankings, revenue increases, lead volume, or financial outcomes. Refunds will not be issued based on a lack of perceived results or unmet expectations.

Non-Refundable Items

Due to the nature of digital services and the hard costs associated with setup, the following are strictly non-refundable:

• Completed work and design deliverables
• Setup work and onboarding fees
• Domain registration costs
• Software licensing and integration costs
• SMS, telephony, and email usage fees
• Third-party expenses and ad spend

Cancellation Process & Timing

To avoid being charged for the next billing cycle, you must submit a cancellation request at least 7 days prior to your next scheduled billing date. If a charge is processed because you did not cancel in time, that charge is non-refundable.

Chargeback Protection

Client agrees to contact Elevate Scaling regarding disputes before initiating chargebacks. Chargebacks for completed work, setup work, software costs, domains, SMS usage, phone costs, subscription services, or recurring platform fees may be disputed with supporting documentation.

Exceptions

Any exceptions to this policy are at the sole discretion of Elevate Scaling & Marketing management and must be agreed upon in writing.

Note: This is an informational template. Please consult with an attorney for specific legal advice regarding your business.